Uniquely Unique Clothing makes products to order. Please review product details, sizing charts, and your shipping address before purchasing.

This policy applies to orders shipped to destinations available at checkout. Nothing in this policy limits rights or remedies that apply under mandatory consumer law in your country.

Cancellations and Changes

Contact info@uniquelyuniqueclothing.com as soon as possible to request a cancellation, address correction, or order change. We will check whether fulfillment can still be changed. Changes and cancellations cannot be guaranteed once production has begun. A request is not confirmed until we notify you.

Change-of-Mind Returns and Sizing

Except where required by applicable law, we do not accept returns or exchanges for buyer’s remorse or an incorrect size selected by the customer. Made-to-order production does not automatically remove statutory cancellation or return rights. Where those rights apply, we will handle your request accordingly.

Damaged, Defective, or Incorrect Items

Please contact us within 7 days of delivery if an item arrives damaged, defective, or different from what you ordered. This reporting request does not shorten any statutory rights. Include your order number, a description of the issue, and clear photos of the item and packaging where available. We will review the issue and confirm the applicable replacement, refund, or other remedy. Do not return an item until we provide instructions. We will confirm whether a return is needed and how any return shipping will be handled.

Delayed, Lost, or Undelivered Orders

Delivery estimates are not guarantees. If tracking appears delayed or an order has not arrived, contact us so we can investigate with the fulfillment provider or carrier. Any remedy will depend on the investigation, the circumstances, and applicable consumer law. A carrier delay does not remove rights you may have by law.

Incorrect Addresses and Unclaimed Shipments

Customers should provide a complete and accurate shipping address. Please contact us immediately if you notice an error. If an order is returned because of an incorrect address, refusal, or failure to collect it, we will review the available options. Any proposed reshipping charge will be disclosed before you agree to it. Applicable statutory rights remain unaffected.

International Orders, Duties, and Taxes

International availability is determined at checkout. Customs processing may affect delivery timing. Any duties, import taxes, or customs charges payable by the customer must be disclosed in our shipping information and checkout where applicable. We will explain how these charges are treated when resolving a return or refund; reimbursement of charges collected by a customs authority may require a separate request to that authority.

Refunds

When a refund is approved, it will be processed through the original payment route, up to the amount actually paid for the affected order or item, including any shipping amount that must be refunded under applicable law. We will confirm the amount when approving the refund. Your payment provider’s processing time may affect when it appears in your account.

Contact

For help, email info@uniquelyuniqueclothing.com and include your order number.